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Interpretation Solutions

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Solutions are only successful if they are readily available and effective at addressing your most difficult language access need. CommGap overcomes common barriers to language by providing flexible, efficient solutions to all your language interpretation needs.

24/7 Access

CommGap representatives are available to assist with your interpretation needs 24/7. Call our phone interpretation services and connect with an interpreter within seconds, any time of day, 365 days a year. If you need to schedule an interpreter, our experienced team is reachable by phone or email and can assist you with urgent or pre-scheduled appointments.

Easy to Use Web Portal

If you prefer to schedule services on your own, our online portal gives you the option to set up your own appointments. CommGap helps you stay organized with the ability to pull reports and invoices, track services, and see real-time updates on the status of your appointments. The portal is easily accessible through our website.

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CommGap App for last minute support needs

CommGap App

Do you work for a hospital that regularly requires interpreters for last minute appointments? Does your business conduct frequent meetings with international clients? Do you travel for work or for pleasure? We have an easy and convenient solution for you. CommGap’s App, CommGap Connect®, offers video or audio interpreters within seconds. Simply log in with your credentials, select the required language, and an interpreter will appear on screen to assist you. With rarer languages, an audio interpreter may be used in place of video. You may also select audio interpretation instead of video.

TeleHealth

CommGap offers Telehealth solutions via our platform or yours. Please contact our team to learn how CommGap can help set up easy-to-access, HIPAA-compliant meetings with your patients and clients.

Flexibility

As businesses and technology evolve, CommGap continues to adapt to your needs. We are prepared to assist with your preferred virtual platform—whether it be Zoom, Webex, Microsoft Teams, Google Meet, or any other video communication service. If you have a special case, reach out to our Scheduling Department. We work with you to create the best possible solution for your interpretation needs.

Cultural Competency

CommGap employs individuals from around the world as full-time staff members. In addition to the diversity of staff, we contract with interpreters from different backgrounds who uphold the industry’s code of ethics and undergo extensive cultural sensitivity training. When you schedule interpreters with us, you can trust that they will be professional and culturally sensitive throughout your appointment.  

Confidential, Secure

CommGap works with interpreters who are tested, trained, and who have extensive experience in their field of expertise. All interpreters are required to undergo a background check, a language test, and interpreter training. In addition, US-based medical interpreters must be CMS tested and qualified.

Cultural Competency

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