CommGap International Language Services


3 Ways to Take Advantage of Remote Interpreting During COVID-19

April 22nd, 2020

As social distancing and stay-at-home orders continue during the COVID-19 epidemic, it’s important to know your options when it comes to remote interpreting. At CommGap we offer remote interpreting both over the phone (OPI) and through our video portal (VRI).

Remote interpreting is an amazing option—especially during a crisis like COVID-19—and can help keep you and your colleagues safe. Here are a few ways to take advantage of CommGap’s remote interpreting services during a pandemic.

1. Get immediate access to interpreters, 24/7

With over 800,000 confirmed cases of the coronavirus in the U.S. alone, hospitals are continuously in need of skilled interpreters to bridge the communication gap between patients and medical professionals.

With CommGap’s proprietary software, we are able to offer access to OPI interpreters within seconds. This toll-free immediate access helps hospitals work with patients more efficiently, thus making them able to help more people.

We also work with interpreters all over the country, making it easy to connect you with a skilled professional for video remote interpreting as well.

2. Use VRI without purchasing equipment

VRI is a cutting edge technology that adds a personal element to remote interpreting. However, one drawback of traditional VRI is getting access to expensive equipment. With CommGap’s web portal, no additional equipment is required, making our VRI services easily accessible.

This can be especially beneficial to deaf and hard-of-hearing patients who may need an interpreter unexpectedly. With our VRI app, we can connect them with a skilled ASL interpreter quickly and remotely.

3. Use our interpreters alongside telehealth technology

Telehealth is an amazing tool that helps doctors assess symptoms remotely. During this pandemic, telehealth technology has been increasingly important and is helping hospitals avoid over-crowding.

CommGap is now happy to offer interpreting alongside telehealth technology, making it even easier to provide services to patients remotely.

Whether you need interpreters locally or remotely, CommGap has access to professionals all across the country in hundreds of languages. To find out more about these remote interpreting services, contact us today.