CommGap has provided translations for a wide variety of our company’s website content for over the past four plus years. Translations also include copy we use to generate our marketing fliers, catalogs and other brochures, email communications, and business tools which are used by our language Consultants and our customers. We currently translate into International Spanish, Canadian French, German, Spain-Spanish and France-French. We find CommGap to be very flexible to work with and good about meeting our tight timelines. They are also good about incorporating our input/feedback as part of the quality process. The team is easy to work with and we value our relationship with them.
Thank you again for your willingness to address any issue we find. You are a great partner.
I did receive all three translations as you promised. You also provided an invoice which I will process for payment.
I am very pleased with your communication and reliability. I suspect the translation will be of similar quality. You have left me with a very positive impression of CommGap.
CommGap was recommended to me by a colleague at the Utah State Office of Education. In addition to being a state-approved vendor for translation services, CommGap has a stellar reputation for high quality and quick turn-around. This is all to say that going into my first project, my expectations were lofty, and yet CommGap exceeded them, and has continued to deliver on every project! Not only has CommGap provided Spanish translations of various student resources within the time-frames guaranteed, but they provided invaluable advice regarding best translation practices, and worked diligently to return the translations as part of the overall page design. Working under the constraints of an existing design can be challenging, but that’s not all! On the rare occasion that a bullet got lost or a line moved to another page, I received an immediate reply – not only to my email, but with the corrected, formatted copy.
The fact that all of this activity happens with almost no awareness on the part of customers, is a tribute to the capable management of people like Silvia Carvalho. Silvia has gone the extra mile – including making herself available to answer questions at all hours of the day and night and responding to my occasional panic-driven requests with calming reassurance.
In short, if you are in need of translation services, CommGap is the right choice!
Can we give a shout out for an interpreter? Spanish interpreter, Mary, is fantastic. She’s very precise when she is interpreting, friendly and upbeat, always on time if not early and always willing to help in any way. Great to have her around!
We received some positive feedback regarding your interpreter Z today from the cancer center. One of the front desk staff was so pleased with Z and how she interacted with other staff and the patient. She has such a positive attitude and they love working with her. I wanted to pass this along so that you could all congratulate her. We’ll do the same the next time we see her.
Thank you so much. Impeccable customer service!
I want to be totally open with and let you know I am gathering 3 estimates (company policy with services over a certain dollar amount). I am not just comparing price alone. Service and experience is a key factor, and this puts you in a very favorable position and I would like to confirm our commitment with CommGap.